From Zero To Multi-Channel Remittance
How a start-up MSB launched web and mobile apps at the same time using RemitSo's unified white-label platform.
- Channels launched
- 2
- Corridors activated
- 4
- Transactions in month one
- 1,800+
- Not months, to launch
- Weeks
Web and mobile, launched together.
A newly licensed US money services business set out to serve Latin American corridors: Mexico, Guatemala, Colombia and El Salvador. With limited capital and a lean team of 8, it needed web and mobile from the start to win market share before competitors could respond. On RemitSo's white-label platform, it went from zero infrastructure to live transactions on both channels in weeks.
Competing against established players.
Customers expect to send by app or web. Offering only one channel loses a large share of potential customers.
Four corridors meant FinCEN BSA/AML, state-by-state licensing rules and destination-country regulations.
Traditional development takes 12–18 months. The MSB needed to launch in weeks.
Building separate web and mobile systems was financially impossible. It needed one unified platform.
A rapid launch timeline.
- Phase 1 · Configuration and branding
White-label platform on AWS. 4 corridors configured. Card and ACH payments. AML policies and sanctions screening switched on.
- Phase 2 · Channels and eKYC
Web portal with a 3-step send flow. iOS and Android apps with biometric login. One eKYC flow across every channel.
- Phase 3 · Testing and go-live
End-to-end testing on both channels, role-based access configured, payout network verified. Both channels live, run from one dashboard.
| Channel | Transactions | Average value | Top corridor |
|---|---|---|---|
| Web portal | 680 | $385 | US to Mexico |
| Mobile app (iOS and Android) | 1,120 | $290 | US to El Salvador |
| Total | 1,800 | $326 | — |
One set of rules on every channel.
- eKYC verification
- Sanctions screening
- Risk rule engine
- Risk scoring
- AML policy engine
- Transaction monitoring
- Document verification
- 360° customer profiles
Faster, cheaper, ready to grow.
Launched in weeks, against 12–18 months for a custom build.
$7,499 setup against $500K+ for custom development. Return on investment within the first quarter.
A mobile-first growth curve, with room for new channels without re-architecture.
- Speed to market is decisive. A rapid launch captured market share before competitors could respond.
- Unified compliance removes gaps. One policy engine enforced across web and mobile from day one.
- Multi-channel from day one wins the whole market. 62% mobile, 38% web: every customer preference served.
- A platform ends the build-or-buy dilemma. Full customisation without custom development time or cost.
The future of remittance is omnichannel, and with RemitSo that future is available in weeks, not months.
Get the complete implementation guide, including the launch timeline, channel configuration and compliance setup.
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Migration
Zero
data loss
Choice Remit: a safe move off legacy
24k+ records migrated with zero data loss, keeping diaspora customers in Canada sending.
Read the story
Compliance
90-day
scheme caught
The silent drain
Monitoring spotted a money-laundering pattern spread over 90 days that manual reviews missed.
Read the story
Compliance
4 days
to full detection
Stopping a sanctions evasion ring
A coordinated network found and shut down before a single dollar crossed borders.
Read the storyBuilt by people who have helped MSBs for years.
The risk checks on every online transfer come from what they see every day.
- The person paying isn't the customer
- One bank account, several customers
- A disposable email address
- Sign-in from a high-risk location
- The same person signing up twice
- A name close to a sanctions list