Money Transfer Platform Pricing, Made Simple

1. 1Setup · once
   USD 7,999

   Gets you live, typically in 3 to 4 weeks.

   What's included: Setup · once
   • Your own instance, in your region
   • iOS, Android and web apps in your brand, submitted to both stores
   • Corridors, partners and compliance rules set up
   • Support portal for up to 3 team members
2. 2Platform fee · every month
   fromUSD 299/month

   Keeps your platform running. Set by the transfers you complete that month.

   Monthly tiers and what it covers: Platform fee · every month
   1. 0 to 1,000 transfersUSD 299/month
   2. 1,001 to 2,500 transfersUSD 399/month
   3. 2,501 to 5,000 transfersUSD 499/month
   4. 5,001 to 10,000 transfersUSD 999/month
   5. Over 10,000 transfersCustom

   • New releases, tested on your staging first
   • Security fixes and health monitoring
   • Your support portal and work log
3. 3Support hours · only when you ask
   USD 25/hour

   Hands-on help from engineers who know your platform. No help asked, nothing to pay.

   Hourly rates

   Type of help	Office hours	Out of hours
   Support	USD 25	USD 50
   On call	USD 50	USD 100

   Office hours: 9am to 6pm GMT, Monday to Friday. Out of hours (evenings, weekends and Indian public holidays) is double.

   What it covers: Support hours · only when you ask
   • Technical support and operations in the admin panel
   • Partner outages and API integrations
   • Meetings and calls
   • Every task and its time logged on your portal

Your monthly invoice = platform fee + any support hours you used.No revenue share · no prepaid hours · no lock-in on your tier

Paid to others, not to usHosting AWS bills your own cardPayment and identity providers under your own contractsAdd-ons licensed only if you need them

1. 01 Customer app 7

   • Your brand on iOS, Android and webCustomers see your name on every screen, not ours.
   • Sign up and send in one goCustomers verify inside their first transfer, so fewer quit before they pay.
   • e-KYC and manual KYCID, selfie and live face checks, or your team reviews documents by hand.
   • Push updates at every stepCustomers know where their money is without calling you.
   • English app and messagesEvery screen, message and alert, ready in English.
   • Scam warningsCustomers see who to pay and who never to pay, so fewer get scammed.
   • Switch off a lost phoneA lost or stolen phone can be signed out, so the account stays safe.

2. 02 Your rates and fees (admin panel) 4

   • Rates typed or importedType sell rates, margins or spreads, or import a CSV or JSON file.
   • Special rates for customer groupsGive key customers their own rate, including a first-transfer offer.
   • Better rates by amountLarger transfers get a better rate automatically, tier by tier.
   • Fees per corridor, with review datesFlat, percentage, minimum or maximum fees, with a reminder to review them.

3. 03 Compliance 4

   • Sanctions screening, 8 lists, nightlyCustomers and recipients checked against 8 lists, reloaded every night.
   • 47 risk indicators, your own rulesRisky transfers wait for a person to decide, using thresholds you set.
   • Limits that ask for documentsPast a limit, the app asks the customer for the documents you need.
   • Regulator reports (AUSTRAC IFTI-E)Reports in the format the regulator expects, without retyping.

4. 04 Security 5

   • Two-step sign-inEvery admin user confirms it is really them with a second step.
   • Roles for every page and actionDecide who can see each page and use each button, so staff see only what they need.
   • Plain-language audit logSee who changed what, and when, in words anyone can read.
   • Exact amounts, locked payoutsThe amount you quote is exactly the amount that is paid out.
   • Software bill of materialsHand auditors the full software list, with less back and forth.

5. 05 Operations and money 7

   • Scout, every 5 minutesChecks everything every 5 minutes and flags only what needs a person.
   • Accounts that update themselvesEvery movement of money is posted to your books for you.
   • Refunds, chargebacks and recallsHandled step by step in the admin panel, each one on the record.
   • Partner errors, retry in one clickFix the cause and retry, so the transfer moves on without re-keying.
   • Broadcasts to opted-in customersMessage the customers who said yes, straight from the admin panel.
   • 43 alert eventsChoose who on your team is told about each event, as it happens.
   • Upgrades without downtimeUpgrades pause only what they must; money already moving carries on.

6. 06 Add-ons, if you need them 9

   • AI Assistant (credits per question)Ask why a transfer is stuck, and whose side a failure is on.Add-on
   • Sending ForecastSee who is due to send and who has gone quiet, before they drift away.Add-on
   • Competitor AnalysisYour price beside what competitors charge, fees included, so you stay competitive and keep your margin.Add-on
   • Rate alertsCustomers hear when their corridor’s rate reaches their target.Add-on
   • More languages, Spanish includedSpanish, or any other language your customers read.Add-on
   • Promo codesCodes for your offers and campaigns.Add-on
   • Live rate feedHourly market rates with your margin, and no manual updates.Add-on
   • Customer walletsBalances that can’t go below zero, where your licence allows.Add-on
   • Staff training programmeAssigns courses, sends reminders and keeps a permanent record.Add-on

Add-ons are licensed per installation when you need them, and priced separately. Ask us for the add-on price list.