A strategic integration combining real-time Open Banking funding with enterprise remittance infrastructure — built for Money Transfer Operators ready to scale without operational overhead.
The remittance industry continues to evolve as Money Transfer Operators look for ways to reduce operational costs, improve customer experience, and scale transaction volumes without increasing manual effort. Today, RemitSo is pleased to announce its strategic partnership with Volume Payments, a leading Open Banking payment infrastructure provider. Together, the two companies are delivering a modern payment experience that combines real-time account-to-account funding with enterprise-grade remittance infrastructure for Money Transfer Operators across the UK and Europe — addressing two of the most persistent cost and compliance pressures in cross-border payments simultaneously.
In This Article
For many UK-based Money Transfer Operators, customer funding remains one of the most expensive and operationally complex parts of the remittance journey. Traditional card payments introduce higher processing costs, settlement delays, card network fees, increased payment friction, and additional operational overhead — costs that are ultimately either absorbed into the business's margin or passed to customers in the form of higher fees. At the same time, growing transaction volumes place additional pressure on compliance teams, who must review and clear transactions while maintaining the regulatory standards that the FCA and other authorities expect.
The partnership between RemitSo and Volume Payments has been designed to address both of these challenges through a unified Open Banking and remittance infrastructure. Rather than treating funding and compliance as separate problems requiring separate solutions, the integrated platform connects them in a single operational workflow — so improvements in payment efficiency compound directly into compliance efficiency rather than existing in isolation.
Volume Payments provides instant account-to-account payments using Open Banking technology, enabling customers to fund transfers directly from their bank accounts without relying on traditional card networks. This is not a marginal improvement on existing funding methods — it is a structural shift in the economics of the customer funding step. By removing the card network from the funding path, MTOs eliminate the fees, settlement timing dependencies, and fraud surface that card-based funding creates.
By integrating this capability into the RemitSo platform, Money Transfer Operators can offer real-time customer funding, lower payment processing costs, reduced dependency on card schemes, faster payment confirmation, and a materially improved customer experience. For businesses processing thousands of transactions every month, these improvements translate into measurable operational savings that compound as volume grows — which is the point where the economics of card-based funding become most difficult to defend.
How the Integrated Remittance Workflow Operates
Beyond payments, the partnership combines Volume Payments' Open Banking capabilities with RemitSo's enterprise remittance platform to automate critical operational workflows across the full transfer lifecycle. Transaction processing, rule-based compliance checks, automated payout workflows, customer onboarding, risk-based transaction monitoring, and operational reporting all run within the same connected system — rather than relying on fragmented tools and manual intervention at each stage.
This matters most at scale. An MTO processing a few hundred transactions a month can manage a certain degree of manual handoff between systems. An MTO processing tens of thousands can not — not without a compliance team that grows proportionally with volume, which eliminates most of the margin that drove the volume growth in the first place. The integrated platform is specifically designed to break this relationship: it enables transaction volumes to grow without requiring proportional increases in compliance or operations headcount, which is the economic model that makes sustained growth viable for growth-focused operators.
The combined platform has already been successfully deployed with a leading UK-based Money Transfer Operator serving rapidly growing East African corridors. The implementation delivered the following operational outcomes, measured against the operator's pre-deployment baseline.
| Outcome Metric | Result |
|---|---|
| Increase in transaction processing capacity | 500% |
| Reduction in customer support costs | 75% |
| Reduction in manual compliance effort | 93% |
| Platform availability | 99.9% |
Figure 1: Measured operational outcomes from the initial RemitSo + Volume Payments deployment with a UK-based MTO. Results are operator-reported from a live production environment.
The 93% reduction in manual compliance effort is particularly significant: it demonstrates that automation, when properly integrated into the compliance workflow rather than bolted on alongside it, can dramatically change the ratio of compliance resource to transaction volume. The same operator was able to scale transaction processing capacity by 500% without a corresponding increase in the compliance team — which is precisely the growth model that makes remittance economically viable at scale in a market where margins are thin and compliance obligations are substantial.
The partnership reflects a shared view of where the friction in UK remittance operations is concentrated — and how to remove it at the source rather than managing it downstream.
Together, these positions describe the same problem from two angles: the cost imposed by traditional card-based funding on the payment side, and the cost imposed by manual compliance processes on the operational side. The partnership addresses both within a single integrated infrastructure rather than requiring operators to solve each independently with separate vendors.
Modern Money Transfer Operators need more than payment processing. They require technology that helps them launch new remittance corridors faster, reduce manual compliance workloads, scale transaction volumes confidently, lower operational costs, improve customer funding experiences, and maintain regulatory compliance simultaneously — not as trade-offs against each other. The partnership between RemitSo and Volume Payments has been designed with these objectives in mind, recognising that the operators most likely to succeed in the UK's competitive remittance market are those who can grow volume without growing overhead at the same rate.
The integrated solution is now available for UK-based Money Transfer Operators, enabling them to combine Volume Payments' instant account-to-account payment capabilities with RemitSo's enterprise remittance infrastructure across the UK and Europe. As Open Banking adoption continues to grow across the UK and EU markets, the partnership positions both companies to help MTOs modernise their payment operations while delivering faster, lower-cost international money transfers to the customers who depend on them.
RemitSo is a white-label remittance platform that enables Money Transfer Operators, banks, fintechs, and exchange houses to launch, manage, and scale compliant cross-border payment services. The platform includes customer onboarding, AML and KYC workflows, transaction monitoring, payment orchestration, exchange rate management, and multi-corridor remittance infrastructure — providing the enterprise-grade operational backbone that UK-based MTOs need to compete in the corridors that matter most, including the UK–Africa and UK–Asia routes where remittance demand is growing fastest.
The addition of Volume Payments' Open Banking funding capability extends this infrastructure into the customer-facing payment experience, closing the loop between how customers fund transfers and how those transfers are processed, monitored, and settled. UK-based operators interested in the combined solution can explore RemitSo's advisory and consulting services for an assessment of how the integrated platform maps to their specific corridor and compliance requirements.
Combine Open Banking instant funding with enterprise remittance infrastructure for your UK or European money transfer operation.
Open Banking is a framework that allows customers to authorise instant payments directly from their bank accounts to a business, without routing through card networks or payment intermediaries. For Money Transfer Operators, this matters because customer funding is typically one of the most expensive steps in the remittance journey — card network fees, settlement timing constraints, and chargeback risks all add cost and complexity that Open Banking eliminates at the source. By removing the card network from the funding path, operators reduce per-transaction costs while also speeding up payment confirmation, which directly improves the customer experience at the moment it matters most. As Open Banking infrastructure matures across the UK and EU, it is increasingly being recognised as the default funding model for cost-conscious payment businesses.
The integration combines Volume Payments' real-time Open Banking funding infrastructure with RemitSo's enterprise remittance platform, connecting customer funding, compliance automation, payout processing, and reconciliation in a single operational workflow. This means an MTO using the combined solution does not need to manage separate vendor relationships for payment processing and remittance infrastructure — both functions operate within the same system and share the same transaction data, which eliminates the handoff errors and reconciliation gaps that come with maintaining two separate platforms. The practical result is that the compliance workflow has visibility over the funding step from the start, rather than receiving transaction data retrospectively after a card payment has settled. This architectural integration is what drives the compliance efficiency improvements seen in early deployments.
The initial deployment with a UK-based Money Transfer Operator serving East African corridors delivered a 500% increase in transaction processing capacity, a 75% reduction in customer support costs, a 93% reduction in manual compliance effort, and 99.9% platform availability — all measured against the operator's pre-deployment baseline. The compliance result is the most significant from an operational standpoint: a 93% reduction in manual effort means that the same compliance team can review and clear a dramatically higher transaction volume without additional headcount, which directly changes the economic relationship between growth and cost. These are operator-reported outcomes from a live production environment rather than a controlled pilot. The 75% reduction in customer support costs also reflects a pattern seen consistently in platforms that improve payment confirmation speed — fewer customers contact support when they receive instant confirmation that their transfer is underway.
The platform automates rule-based AML screening, sanctions checking, and risk-based transaction monitoring within the same workflow that processes the payment — so standard transactions that meet pre-configured compliance criteria are cleared automatically rather than routed to a human analyst for review. This is a fundamentally different architecture from bolt-on compliance tools that receive transaction data after the payment has already processed, since those tools still require human intervention to connect the payment record with the compliance decision. By embedding compliance automation into the operational workflow from the funding step forward, the platform reduces the proportion of transactions that require manual analyst time to a small fraction of total volume, which is where the 93% manual effort reduction comes from. Analysts can then focus their time on the transactions that genuinely require human judgement, rather than spending most of their day on routine clearances that a well-configured rule engine handles more consistently anyway.
The integrated solution is currently available for UK-based Money Transfer Operators and is suited to businesses at any stage of growth that currently use card-based customer funding, operate manual or partially manual compliance workflows, or are approaching the volume threshold where their existing operational model can no longer scale without significant headcount increases. It is particularly relevant for MTOs serving the UK–Africa and UK–Asia corridors, where transaction volumes are growing quickly and compliance requirements are substantive. Operators that are still in the early stages of their licensing journey can also benefit from launching directly onto an automated, compliance-integrated platform rather than building manual processes first and replacing them as volume grows. The platform is equally suited to established operators looking to migrate away from legacy infrastructure that cannot support the real-time funding and compliance automation that competitive UK corridors increasingly require.
The initial availability of the integrated Open Banking funding solution is focused on UK-based Money Transfer Operators, reflecting the maturity of Open Banking infrastructure in the UK market and the concentration of licensed MTOs in the UK who serve high-volume remittance corridors to Africa and Asia. RemitSo's underlying remittance platform supports multi-corridor operations across the UK, Europe, the United States, Canada, and Australia, so operators using the platform can expand into additional sending markets using the same compliance and payout infrastructure. As Open Banking adoption continues to grow across EU markets, the partnership is positioned to extend to European jurisdictions where account-to-account payment infrastructure reaches comparable maturity. Operators interested in European expansion should discuss their target jurisdictions with the RemitSo team to understand how the platform's regulatory and payout coverage maps to their specific growth plans.
Customers of MTOs using the integrated platform can fund their transfers via instant bank transfer rather than entering card details, which removes a step that many customers find inconvenient and that exposes both the customer and the operator to card fraud risk. The faster payment confirmation from Open Banking means customers receive confirmation that their transfer is in progress sooner, which reduces the uncertainty that drives a significant portion of customer support contacts — explaining in part the 75% reduction in support costs observed in the initial deployment. Combined with faster payout processing enabled by the automated workflow, the overall transfer experience becomes noticeably faster and more transparent than what most card-based remittance platforms can deliver today. For customers in price-sensitive corridors where switching between providers is easy, the combination of lower fees and a faster, clearer experience is the most direct way for an MTO to differentiate on something other than price alone.
